Every business is guessing about what its customers want. The evidence already sits in public, in the forums where people describe their problems in their own words. Reading it consistently is a job nobody has time for.
An agency turns that into a retainer and a slide deck a quarter later. Doing it yourself means hours of scrolling, no structure, and conclusions that follow whatever you already believed.
A scheduled agent pulls new posts from the communities where the audience actually gathers. No manual collection, no browser tabs left open.
Every post is scored against named hypotheses: is this the problem we think it is, how urgent is it, is this person reachable.
Signal is separated from volume. The agent writes an executive summary, classifies the gap type, and names one recommended action.
The finished report is posted to a private admin area, timestamped and kept, so any week can be compared against the last.
Classification is prompt based rather than a trained model, so hypotheses can be rewritten in an afternoon instead of a retraining cycle. Agents run on a schedule rather than waiting for someone to press a button. Every output is written somewhere a human can open it and argue with it.
The report can say no.
Hypotheses are scored, not confirmed. A week where the evidence does not support the idea produces a report that says so, which is the only reason to trust the weeks that say yes.
The same pipeline points at whatever communities your buyers use. A weekly file instead of a quarterly deck, at the cost of running a scheduled job.
Name the things you believe about your market, then have every incoming signal scored against them. Being wrong becomes cheap and early.
Support tickets, reviews, competitor moves, inbound applications. If someone currently reads a pile and writes a summary, this is that job.
We build and run these systems ourselves, so you are hiring people who operate the thing rather than specify it. Tell us where your buyers talk and what you need to know.
Thirty minutes on what runs manually today. We follow up by email and send a proposal with scope and a fixed price before any work starts.
Or hire us through Upwork ↗